Response Time
Need help with your Red Stag account? Our support team at RedStag is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us via live chat, email or phone for fast, practical assistance. For payments or verification queries, please have your account ID and transaction details ready; for technical issues, include device and browser information to help us resolve your issue quickly. You can also reach out about promotions and VIP enquiries via the channels below.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email, fastest response) |
| General Enquiries | [email protected] (billing, account updates) |
| Affiliate Enquiries | [email protected] (partnerships & onboarding) |
| Phone | +1 312 827 4593 (call or SMS) |
| Working hours | 24/7 (email replies within 24 hours) |
Contact by email
Email is the preferred way to contact us for detailed requests, account issues or to submit documents. Please send messages to [email protected] with a clear subject line and current contact details to help us respond quickly. Include your account ID, any relevant attachments and preferred callback times so we can investigate without delay.
Send us a message
Response Time
Support response times vary by issue. Most inquiries are answered within one business day. Simple account or payment questions often receive a same-day reply, while verification, dispute or withdrawal investigations may take longer depending on complexity and required documentation. We’ll update you by email during the process and appreciate your patience while we resolve detailed cases.
Feedback
We want to hear from you. Please share any feedback, suggestions, or ideas to improve the site. Every message is read carefully by our team and used to make the service easier to use, fix issues, and add features players actually want. Send your thoughts and we’ll review them to help shape a better experience for everyone.